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Set Up Outlook Web Access to Avoid Timeouts

  1. If you are having problems with Outlook Web Access (OWA) timing out here's the solution.

  2. When you login do the following:

  3. Login with your user name with at the end and enter your password.

  4. If you have high speed Internet check Premium if you have dial-up check Basic.

  5. If you are at home or some other secure environment check Private computer.  This extends the timeout period to 48 hours. If you are in a public location check Public or shared computer and the timeout will be set to 20 minutes.  This is to keep someone from going through the browser’s history later and trying to access your email.  Once you logout you have to log back in to access your email again.

  6. When you are finished accessing email from any location logout of OWA by clicking on the Log Off button located on the top right of any OWA page.

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